Empathy… or How to shift the balance in relationships using Emotional Intelligence
Let me start with an acknowledgement that this is only my perspective. Take it or leave it. But what I know to be true is that once I started putting my understanding of how the other person feels into words, the magic of collaboration and co-creation began….
“When dealing with people, remember that you are NOT dealing with creatures of logic, but with creatures of emotion.”
– Dale Carnegie
What Is Empathy?
Empathy is your ability to be aware of, understand, and appreciate the feelings and thoughts of others. It is that fine line to “tune in” and sense with your open heart and mind what, why and how people feel and think the way they do.
Basically, looking at the world from someone else’s perspective. But this is not it entirely. Being empathetic is actually vocalizing (utilizing your emotional self-awareness and emotional expression) that you understand, feel and empathize with your partner, colleague or a kid.
Practicing Empathy:
Notice (we always notice, but we do not show it in fear to make things uncomfortable)
Acknowledge (“It looks like something might be bothering you…”)
Enquire (“Would you like to talk about it?”)
Demonstrate empathy (“wow, that must be really difficult!”)
Offer compassion (“How can I help? What do you need?”)
Empathy is essential interpersonal tool. It helps to build relationships based on trust and respect, and as a result, you will experience what is called effective collaboration. When you make an empathetic statement, you shift the balance towards a beautiful alliance and open the door to enjoyable co-creation.
“It only takes a moment to acknowledge the other’s party's feelings,
and it only requires a pinch of courage to start a conversation.”
While Empathy (and any other components of emotional intelligence) is not a magic wand, it is a tremendously powerful tool to build the relationships, business and life you are excited to wake up to!
